Inevitably there is often a certain level of distress however low it may be. It is the Mediator’s aim to take as much stress as possible out of the process and to handle matters with sensitivity. If the relationship between the parties is so bad that they cannot be in the same room as each other, then mediation is conducted with each party in a separate room and the mediator passes between the rooms carrying the messages back and forth. In such situations the Mediator may, with the consent of the parties, bring in a second Mediator to help facilitate the process. However, most mediation processes are reasonably pleasant and not infrequently clients find that the process allows them to find a better and more peaceful level of communication with each other.